Worcester Pest Control respects your privacy.
Last Updated 09/03/2019
YOUR PRIVACY IN SIMPLE ENGLISH
When placing an order (e-commerce sites only) we ask for your name / address / phone number / email address. This is needed for us to be able to process your order and advise you of progress stage by stage.
We NEVER ask for your Bank Account or Credit Card details.
The data you enter in the shopping cart? (your name / address / phone number / email address) is sent and stored on our secure web server. When you place an order we receive this data from the secure web server. We then process your order. The data on the secure web server is deleted once we no longer need these details. We do NOT keep your data on this secure web server for any other reason than to process your order.
It really is that simple!
Manually stored data: this is data stored in mobile phone or email account contact lists. This data will only be kept if permission has been granted by the data provider, otherwise, it will be deleted upon the conclusion of any completed communications or transactions.
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.
Links: Our website does NOT contain adverts, sponsored or affiliate links on any pages. It does however have links to small local businesses that maybe useful to our visitors. We have no direct connection to any of these websites and receive no commisions of any type.
Email marketing messages & subscription:
Under the GDPR we use the consent lawful basis for anyone explicitly subscribing to our newsletter or special offers. We do so by collecting your email address.
Email marketing messages that we send do NOT contain tracking beacons or similar server technologies in order to track subscriber activity within email marketing messages. Any email marketing messages we send are in accordance with the GDPR and the PECR.
We provide you with an easy method to withdraw your consent (unsubscribe). Manage your cookie preferences, or delete any other information we hold about you at any time.
NECESSARY COOKIES IN SIMPLE ENGLISH
Without cookies you would not be able to add products to the shopping cart. Without these cookies the website would not work so these cookies cannot be switched off or blocked without affecting the functionality of the website.
However we have installed a 'Statcounter' and Google Analytics which allows us to monitor how many visitors we get to our website and from which country. With the 'analytical' data we cannot identify you nor do we have any interest in doing so. But if you wish you can block these cookies when you first visit our website by clicking 'change my preferences' in the top 'We Use Cookie bar' or later by scrolling to the bottom of any page and clicking on 'Change Your Cookies Preferences' Apart from 'analytical cookies' we have not installed any other programs and/or software / tracking beacons / targeting advertising cookies.
MANAGING COOKIES ON YOUR DEVICE:
USING YOUR BROWSER TO CONTROL COOKIES:
Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Guidance on how to control cookies for common browsers is linked below.
YOUR RIGHTS UNDER THE GDPR RULES:
This website does not hold any personal data (name, address, telephone number, email address etc) of anyone who completes the contact form. If you have completed the contact form and subsequently wish to have your details removed from our internal systems please contact us at the email address of the Data Controller below.
Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Worcester Pest Control and will only be used for communication purposes. Any such information will be deleted from our files once it is no longer required to assist in the process of ordering products or services or for the purpose of further communication.
CREDIT CARD DETAILS:
Worcester Pest Control will never ask for Credit Card details and request that you do not enter it/them on any of the forms or in any message panels within the Worcester Pest Control website (www.worcesterpestcontrol.co.uk)
Worcester Pest Control
37 Patterdale Drive, Worcester. WR4 9HS
The current law on cookies requires that you, as a website user, are given the opportunity to understand how cookies are used on our websites and be able to consent (or not) to cookies being stored on your computer (laptop/mobile/tablet).
What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
Types of common cookies and how we use them
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.
If you do not wish to receive any usage-based online advertising, you can deactivate your cookies. You can also manage your cookies individually for each partner. For this please visit: www.aboutads.info/choices
Please note, you will still see ads, but none that have been specifically chosen based on your interests.
WHAT COOKIES DO WE USE ON OUR WEBSITE?
The table below sets out more information about the individual cookies used on our Website and the purposes for which they are used:
Necessary Cookies (2)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website.
The website cannot function properly without these cookies.
COOKIE NAME: __cfduid PROVIDER: statcounter.com TYPE: HTTP EXPIRE: 1 year
PURPOSE: Used by the content network, Cloudflare, to identify trusted web traffic
COOKIE NAME: CookieConsent PROVIDER: worcesterpestcontrol.co.uk TYPE: HTTP EXPIRE: 1 year
PURPOSE: Stores the user's cookie consent state for the current domain.
Analytical & Statistical Cookies (7)
Statistical and analytical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
COOKIE NAME: @@History/@@scroll|# PROVIDER: worcesterpestcontrol.co.uk TYPE: HTML EXPIRE: session
PURPOSE: Remembers users last scroll position on each webpage to assist in backwards navigation.
COOKIE NAME: _ga PROVIDER: worcesterpestcontrol.co.uk TYPE: HTTP EXPIRE: 2 years
PURPOSE: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
COOKIE NAME: _gat PROVIDER: worcesterpestcontrol.co.uk TYPE: HTTP EXPIRE: session
PURPOSE: Used by Google Analytics to throttle request rate.
COOKIE NAME: _gid PROVIDER: worcesterpestcontrol.co.uk TYPE: HTTP EXPIRE: session
PURPOSE: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
COOKIE NAME: is_unique PROVIDER: statcounter.com TYPE: HTTP EXPIRE: 5 years
PURPOSE: This holds data on your visits to websites which use StatCounter. We solely use it to determine whether you are a first-time or returning visitor on each website and to estimate your accumulated unique visits per site. No personal information is stored in the cookie.
COOKIE NAME: is_visitor_unique PROVIDER: statcounter.com TYPE: HTTP EXPIRE: 2 years
PURPOSE: Used only to determine whether you are a first-time or returning visitor to a particular website and to estimate unique visits to that site. No personal information is stored in the cookie.
COOKIE NAME: sc_is_visitor_unique PROVIDER: worcesterpestcontrol.co.uk TYPE: HTTP EXPIRE: 2 years
PURPOSE: This cookie is set by the website that you visit. When it is first set, a random id is generated and stored in the cookie in order to avoid counting you as a visitor more than once (e.g. if you are on a mobile device and your IP address changes while you browse). Similarly to the is_unique cookie, this cookie also stores a count of your returning visits.
We use Google Analytics on our website. A web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses cookie information, including your IP address to understand your use of the website and this will be transmitted to and stored by Google on servers in the United States.
If you request IP anonymisation, Google Analytics will anonymise the last octet of the IP address.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the United States.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
WHAT HAPPENS WHEN YOU REFUSE, BLOCK OR DELETE COOKIES?
CAN YOU BLOCK COOKIES?
Further information can be found at:
To turn off cookies in your Google Chrome Browser follow these steps:
1. Click the Chrome menu Chrome menu on the browser toolbar.
2. Select Settings.
3. Click Show advanced settings.
4. In the "Privacy" section, click the Content settings button.
5. In the "Cookies" section, you can change to your preferred setting.